How can I donate items to the ReStore?
You can schedule a free donation pickup online here or by calling us at (716) 204-0740 and following the menu option for Donations. We pick up items from inside a first floor, or out in a garage or porch.

What items does the ReStore accept?
We welcome donations of gently-used furniture, household appliances, building materials, and more. Please see our detailed list of acceptable items here.

Are there items the ReStore does not accept?
Yes, there are specific items we cannot accept due to safety, health, or legal reasons. These include damaged furniture, large desks, medical equipment, appliances over 10 years old, and more. For a complete list, please visit this page.

How can I see what’s new at the ReStore?
Check out our Facebook and Instagram pages for daily updates on new arrivals, DIY tips, and more.

Can I drop off donations?
Yes, you can drop off your donations at either ReStore location Tuesday through Saturday between 10:00 a.m. and 4:30 p.m. Please review our accepted items list before dropping off your donation.

How can businesses and corporations make donations?
Businesses and corporations interested in making donations to the Habitat for Humanity ReStore can reach out directly by sending an email to restoreprocurement@habitatbuffalo.org. Please include details about the items you wish to donate, and a member of our procurement team will respond to discuss the suitability and logistics of your generous offer.

Who benefits from my purchases or donations at the ReStore?
Every purchase and donation helps Habitat for Humanity build and repair homes for families in need. Your support helps us continue our mission to build strength, stability, and self-reliance through shelter.

How can I get involved with Habitat for Humanity Buffalo?
There are many ways to get involved, from volunteering to donating or even shopping at our ReStore. Learn more about how you can help at Get Involved.

What is the process for large donation pick-ups?
For large donation pick-ups, limited slots are available, and scheduling in advance is required. Please schedule a donation pick-up online or contact us at (716) 204-0740 ext 107 for assistance.

Who should I contact for more information?
For donation-related queries, please email restore@habitatbuffalo.org. For general inquiries, call us at 716 204 0740 or visit our Contact Us page for questions not related to our ReStore or item donations.

How much does an item in a picture cost?
Prices at the ReStore are affordable and competitive, but due to our frequently changing inventory, we’re unable to provide real-time price updates for specific items seen in pictures on social media. The best way to get accurate pricing is by visiting our ReStore locations.

Can you provide dimensions or additional details about an item posted online?
Our inventory moves very quickly, and we receive a large volume of inquiries on social media. As a result, we are not always able to provide detailed information such as dimensions in a timely manner. We encourage you to visit our ReStore to personally view and measure items that interest you.

Is the item in the picture still available?
Items at the ReStore sell quickly and our stock changes daily, which means we cannot guarantee the availability of an item seen in a picture. We do not hold items and cannot reserve them through social media. Visiting the store is the best way to ensure you catch the items you’re interested in.

Why haven’t I received a response to my question on social media?
We strive to answer all inquiries, but due to the high volume of questions and the fast pace of our operations, we might not always be able to respond promptly. For immediate assistance, please visit our store where our friendly staff will be happy to help you.